Terms of use

1Your account

• Give correct details when you sign up, and keep your password and PIN secret.
• You are responsible for the staff accounts you create and for what they do in your shop.
• If you think someone else got into your account, sign those devices out and tell us on Telegram straight away.

2Plans and payment

• The Free plan costs nothing and has no time limit. POS, Premium and the Staff Attendance & Payroll add-on are paid plans, with the limits shown in our pricing and in the app.
• Prices are in US dollars. You pay inside the app by KHQR or bank transfer, and your plan switches on after we confirm the payment.
• POS is one payment for 2 years. Premium and the add-on run for the months you choose.
• When a paid plan ends, your shop moves to the Free plan. Your data is not deleted.
• We may change prices in the future. A price change never affects a plan you have already paid for.
• Payments are non-refundable once your plan or domain is active, unless the law requires a refund.
• If something goes wrong with a payment — for example, your plan does not switch on — tell us on Telegram and we will sort it out.

3Your data

• Everything you put into EasyInventory belongs to you. You let us store and use it only to run the app for you, as our Privacy policy explains.
• Only add customer and staff details you are allowed to collect, and use them fairly.
• Download your important reports from time to time and keep your own copy.

4Fair use

Please don’t use EasyInventory to:

• sell anything illegal, or cheat or mislead customers;
• try to get into other shops’ data, attack or overload the app, or copy its code;
• send spam through the app or its Telegram bots;
• resell your account or share it with another business.

If an account breaks these rules, we may pause it. Except for serious or illegal misuse, we will warn you first.

5Our service

• EasyInventory is provided “as is”. We can’t promise that it is perfect or free of mistakes, but we keep fixing, updating and improving it as much as we can.
• We work hard to keep EasyInventory running and safe, but like any online service it can sometimes stop for a short time — for example during updates, or when one of our providers has a problem.
• On Premium, sales and table bills keep working offline and sync when the internet is back.
• We keep improving the app and may add, change or remove features. If we remove something important from your paid plan, we will tell you first.

6Deliveries with XB Delivery

• XB Delivery is our delivery partner. EasyInventory only connects to XB’s system, so you can book and follow deliveries from the app.
• XB Delivery carries out the deliveries itself. For a late, cancelled, lost or damaged delivery, cash on delivery (COD) money, or any other delivery problem, please contact XB Delivery Support directly.
• We are not responsible for the delivery service itself, but we are happy to help you find the booking details in the app.

7Our responsibility

• EasyInventory is a tool to help you run your shop. You stay responsible for your prices, taxes, stock and business decisions.
• As far as the law allows, we are not responsible for indirect losses, such as lost profit, caused by using the app or not being able to use it.
• As far as the law allows, our total responsibility is limited to what you paid us in the 12 months before the problem.

8Ending your account

• You can stop using EasyInventory at any time. To delete your shop and its data, ask us on Telegram from the owner’s phone number.
• We may close an account that seriously breaks these terms.

9Changes to these terms

We may update these terms. We will change the date at the top, and tell you in the app or on Telegram about big changes. If you keep using EasyInventory after that, you accept the new terms.

10Law

These terms follow the laws of the Kingdom of Cambodia.

11Contact us

Questions about these terms? Chat with us on Telegram: @EasyInventory_Support.