Privacy policy

1Our promise

• Your shop’s data belongs to you — not to us.
• We use it only to run EasyInventory for your shop.
• We never sell or rent it, and there are no ads inside the app.
• Other shops can’t see it, and your staff see only what their role allows.

2What we keep

We keep only what the app needs to work:

• Your account: name, phone number, email (if you add one), your Telegram link, and your password and PIN — stored scrambled, so no one can read them, not even us.
• Your shop: shop details, products, prices and costs, stock, sales, payments, expenses, tables, orders and reports.
• Your customers (if you add them, or they order online or by table QR): name, phone, email, the delivery address or map pin they choose to share, orders and rewards.
• Your staff (if you add them): names, phone numbers, roles and salaries. With Staff Attendance & Payroll also check-in times, selfie photos, location at check-in, and the contracts and documents you upload.
• Plan payments: the receipt photo you upload when you buy a plan.
• Devices: which phone or computer and browser is signed in, its IP address and when it was last used — so you can see your devices and sign them out.
• This website: your language choice, and an invite code for 30 days, kept in your browser. If switched on, Google Analytics and the Facebook (Meta) Pixel count visits and “Start free” clicks here and on the app’s Sign up page. They are not used inside your shop.

3How we use it

• To run the app: sell, count stock, print, make reports and keep your devices in sync.
• To send the Telegram messages you turn on: sale alerts, daily reports and security codes.
• To keep your account safe: check codes, spot attacks and stop misuse.
• To help you when you contact our support team.
• To tell you about your plan, for example when it is about to end.
• To improve the app, using counts and totals — never to build advertising profiles.

4How we protect it

• Every connection uses HTTPS, and your data is stored encrypted.
• Each shop is walled off from the others, and we check these walls automatically every morning.
• Staff roles: cashiers don’t see profit, costs, customers or reports, and the kitchen screen hides prices.
• Important changes — bank QR, password, login phone, deleting staff, downloading the customer list — need your PIN and a Telegram code.
• You can see every signed-in device and sign any of them out.
• We get an alert straight away about attacks and errors, day and night.
• Our support team opens a shop’s account only to help you or fix a problem, and every time is recorded.

5How long we keep it

• Your shop’s data stays while your account is open — also when a paid plan ends and you move to the Free plan.
• Staff check-in selfies are deleted automatically after 60 days.
• Paid sales older than 12 months move out of the app into a compressed archive file that we keep for your shop. Your totals and customer history stay in the app, and you can download any old month yourself as an Excel file.
• When you ask us to delete your shop, we delete it and all its data within 30 days.

6Your choices

• See and correct your information in the app at any time.
• Download reports (Excel or PDF) and your customer list (Excel) on POS and Premium.
• Download your old, archived sales as Excel at any time, on every plan.
• Ask us for a full copy of your shop’s data.
• Turn Telegram messages on or off.
• Sign out any device from Profile → My devices.
• Ask us to delete your shop and all its data. First we check that it’s really you, from the owner’s phone number.

7Your customers and staff

When you add your customers’ or staff members’ details, your shop decides how they are used — we keep and process them only for you. Please tell your staff that check-in takes a selfie and their location, and use customer details only to serve your customers.

8Children

EasyInventory is made for shop owners and their staff, not for children.

9Changes to this page

If we change this policy, we will update this page and the date at the top. For big changes we will also tell you in the app or on Telegram.

10Contact us

Questions about your data, or want a copy or a deletion? Chat with us on Telegram: @EasyInventory_Support.